INDIENa

General Terms and Conditions of Business
(General Terms and Conditions created via the generator of Deutsche Anwaltshotline AG)

Contractual partner
On the basis of these General Terms and Conditions (GTC), a contract is concluded between the customer and

Indiena GbR

represented by Dorothee Volker and Beatriz Huber

Address: Ricklinger Str. 85, 30449 Hannover

hereinafter referred to as the provider, the contract is concluded.

Subject matter of the contract
This contract regulates the sale of new goods from the textile sector(s) via the online shop of the of the supplier. For details of the respective offer, reference is made to the product description on the offer page. referred to.

Conclusion of contract
The contract is concluded exclusively in electronic business transactions via the shop system. In this context, the offers presented represent a non-binding invitation to submit an offer by means of the customer order, which the provider can then accept. The ordering process for the conclusion of the contract includes the following steps in the ShopSystem:
1. selection of the offer in the desired specification (size, colour, quantity)
2. placing the offer in the shopping cart
3. pressing the 'order' button
4. enter the billing and delivery address
5. selection of the payment method
6. check and process the order and all entries
7. press the 'buy' button
8. confirmation e-mail that the order has been received
9. confirmation e-mail that the goods have been dispatched
10. the contract is concluded with the sending of the order confirmation.

Duration of the contract
The contract is concluded for an indefinite period.

Prices, shipping costs, return costs
All prices are final prices and do not include value added tax (VAT) according to § 19 para. 1 UStG. In addition to the final prices, further costs will be incurred depending on the type of dispatch, which will be displayed before the order is dispatched. For an order of € 1 or more, no shipping costs will be charged. If a right of revocation exists and is the customer shall bear the costs of the return shipment.

Terms of payment
The customer only has the following payment options: advance bank transfer, direct debit, payment service providers (PayPal, Stripe) and credit card. Other payment methods are not offered and will be rejected. The invoice amount is to be transferred in advance to the account stated on the invoice after receipt of the invoice, which contains all details for the transfer and is sent by e-mail. The invoice amount shall be collected by the Provider by direct debit on the basis of the Customer's direct debit authorisation from the Customer's specified account.  If a trustee service/payment service provider is used, this will enable the Provider and the Customer to and the customer to settle the payment between themselves. The escrow service/payment service provider forwards the customer's payment to the provider. Further information is available on the website of the respective escrow service/payment service provider. When paying by credit card, the customer must be the cardholder.

The credit card will be charged after the goods have been dispatched. The customer is obliged to pay or transfer the stated amount to the account indicated on the invoice within 7 days after receipt of the invoice. Payment is due without deduction from the date of the invoice. After expiry of the payment period, which is thus determined by calendar the customer shall be in default even without a reminder.

Terms of delivery
The goods will be dispatched immediately after confirmed receipt of payment. On average, the goods will be dispatched after 4 days at the latest. The entrepreneur commits himself to delivery on the 7th day after confirmed receipt of payment. The standard delivery time is 3 days, unless otherwise stated in the article description. stated in the item description. The supplier will dispatch the order from his own warehouse as soon as the entire order is in stock there. The customer will be informed immediately of any delays. If the supplier has a permanent obstacle to delivery, in particular force majeure or non-delivery by its own suppliers, even though a corresponding covering transaction was the supplier is not responsible, the supplier has the right to withdraw from the contract with the customer.

The customer shall be informed of this immediately and any services received, in particular payments, shall be refunded.

Warranty
The supplier is granted the right to choose between repair or new delivery in the event of subsequent performance if the goods are new and the customer is an entrepreneur. If the customer is an entrepreneur, the warranty for used goods is excluded. This does not apply to claims for damages of the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages following grossly negligent or intentional breach of duty by the supplier or his legal representative or vicarious agent. In all other respects, the statutory provisions shall apply.

Exclusion of liability
Claims for damages by the customer are excluded, unless otherwise stated in the following. This also applies to the representative and vicarious agents of the provider if the customer makes claims for damages against them. Excluded are claims for damages of the customer due to injury to life, body, health or essential contractual obligations which must necessarily be fulfilled in order to achieve the objective of the contract. Likewise, this does not apply to claims for damages following grossly negligent or intentional breach of duty by the provider or his legal representative or vicarious agent.

Prohibition of assignment and pledging
Claims or rights of the customer against the provider may not be assigned or pledged without the provider's consent, unless the customer has proven a legitimate interest in the assignment or pledge.

Language, place of jurisdiction and applicable law
The contract shall be drawn up in German. The further performance of the contractual relationship shall be in German. The law of the Federal Republic of Germany shall apply exclusively. For consumers this shall only apply insofar as this does not restrict any legal provisions of the state in which the customer has his domicile or habitual residence. The place of jurisdiction for disputes with customers who are not consumers, legal entities under public law or special funds under public law is the registered office of the provider.

Data protection
In connection with the initiation, conclusion, processing and reversal of a purchase contract on the basis of these GTC, data is collected, stored and processed by the provider. This is done within the framework of the statutory provisions. The Provider shall not pass on any personal data of the Customer to third parties unless it would be legally obliged to do so or the Customer has expressly consented to this in advance. If a third party is used for services in connection with the handling of processing operations, the provisions of the Federal Data Protection Act shall be complied with. The data provided by the customer by way of the order shall be used exclusively for contacting the customer within the scope of the contract processing and only for the purpose for which the customer requested the data and only for the purpose for which the customer has provided the data. The data will only be passed on to the shipping company that takes over the delivery of the goods according to the order to the extent necessary.

The payment data will be passed on to the credit institution commissioned with the payment. Insofar as the provider is subject to retention periods under commercial or tax law, some data may be stored for up to ten years. During the visit to the provider's Internet shop, anonymised data that do not allow any conclusions to be drawn about personal data and do not intend to do so, in particular IP address, date, time, browser type, operating system and pages visited, are logged. At the customer's request, personal data will be deleted, corrected or blocked within the framework of the legal provisions. A free of charge information about all personal data of the customer is possible.

For questions and requests for deletion, correction or blocking of personal data as well as collection, processing and use, the customer can contact the following address: Indiena GbR, Beatriz Huber and Dorothee Volker, Ricklinger Str. 85, 30449 Hannover or by e-mail to indiena.hannover@gmail.com.

Severability clause
The invalidity of any provision of these GTC shall not affect the validity of the remaining provisions.

Implementation of the ODR Directive
Online Dispute Resolution pursuant to Art. 14 (1) ODR Regulation
The European Commission provides a platform for online dispute resolution (ODR), which you can find at http://ec.europa.eu/consumers/odr/.